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  • How to Solve Common Printer Problems

If you need immediate printer repair at your Dane County business location please contact us now at 608-310-4300. 

How to Solve Common Printer Problems

Many of us take our hard-working printers for granted, until they stop printing.  Often all it takes is a little maintenance and a few tricks to avoid the paper jams and other common printer errors.

Printer won’t print – Check the power; make sure the printer is on.  Make sure all cables are securely connected.  Check to see that the printer is installed on your computer.  (Click the “Start” button, and then click Printers and Faxes. You should see your printer listed there.  If not, follow manufacturer’s instructions to re-install your printer.)

Printer paper jam — Your printer will let you know it has a paper jam.  Following manufacturer’s instructions, open the printer and gently remove any trapped paper.  Keep an eye out for small pieces that can clog the paper feed.   You can prevent paper jams by fanning paper before placing it in the tray and keeping both the paper and the printer in a cool, dry place. 

You can also use compressed air or a vacuum to remove trapped dust and debris that could cause paper to jam.

Poor print quality – Faded, blurred or otherwise unacceptable printouts are often easily repaired. 

Remove and inspect ink cartridges or toner cartridges. Low ink or toner levels can compromise prints, particularly photos.  Install new cartridges, taking care to use the correct model number for your printer, and be sure they are seated correctly. 

Smears and streaks can also be caused by a dirty print head.  If your printer has a self-cleaning application, you can find it on your computer by hitting “Control”, “Printers” and selecting the drop-down menu for your printer.

If necessary, most print heads are easily accessible and can be cleaned with a small bit of water or isopropyl (rubbing) alcohol to remove excess ink.  Let the printer sit overnight, then run the self-cleaning utility again.  Refer to your specific printer manual.

Getting into the habit of wiping down your printer will keep dust and other trouble-making matter away, and will extend the life of your printer.   Even so, printers have moving parts, and the most durable machines will need parts repaired or replaced after repeated use.   

EZ Office Products offers same day laser printer & multi-function printer (MFP) repair service on most all major brands, at your site in the Madison/Dane County, WI area.  Our certified laser printer repair technicians will troubleshoot those tougher problems and keep your office working. 



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