Most businesses and organizations have a pretty good handle on hard costs – the money paid for physical things needed to operate every day. Soft costs aren’t as easy to identify and quantify. In the world of office supplies, soft costs can include:
- Researching products
- Requesting quotes
- Receiving and evaluating quotes
- Placing orders
- Receiving and verifying orders
- Paying invoices
What’s the point of spending a dollar less on an item if it costs you a dollar more just to acquire it?
Companies that offer too-good-to-be-true discounts are notorious for incorrect orders, low quality products, slow delivery times, poor customer service and inaccurate invoicing. These things cost money to address and correct. If you decide to go back to the drawing board and find the next cheapest option, your soft costs just go up as you restart an expensive, time-consuming process.
While EZ Office Products offers extremely competitive prices on office supplies – at or below big chain prices – we want to make sure we’re offering the best value. That value lies in our personal service, online conveniences, quality products, and our reputation as an independent, locally-owned company that works hard to support our fellow businesses here in Madison and Dane County.
We’ve seen businesses go with extreme discounters, then come to us and realize the value we provide actually translates to an improved bottom line when you combine the hard and soft costs. When you consider how much less stress and aggravation you endure when working with a reputable company like ours, the decision becomes even easier.
Consider the whole picture, and make sure you’re not spending a dollar to save a dollar. That’s the real ticket to smart cost-savings.
Contact us to learn how the value we deliver can impact your bottom line.