When I call the office, it’s not unusual to get to talk with either Rose or Gary Molz, the owners, and they make me feel like I’ve been a friend for years. They are so kind and professional. They always get the answer I need right away. We left EZOP for a while because we thought the big chain stores were giong to be cheaper. No so! And we’re back for good using EZ Office Products. They met with me and spent a couple hours showing me how to compare the prices of our most commonly ordered items. EZOP was lower on almost everything! We’ve been loyal customers since.